Description
In this document, I show you step-by-step how to do a science expo from A – Z.
To return your product, you should mail your product to: 10 Albatros meenthuise, 3 Rietbok Street, Fauna, Bloemfontein, 9325.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
This Return and Refund Policy of Skooltake Group details the process to follow to cancel a purchase, report a defect with a purchase, or arrange for a refund on a purchase pertaining to digital content, educational resources.
You are not entitled to any refund or replacement for digital products unless it is expressly provided for under this Return and Refund Policy or if the Skooltake Group chooses to give the user a refund or replacement (at the company’s sole discretion and without being obliged).
If you have a return or refund query related to a hardware purchase, or third-party service, this will need to be managed according to the terms and conditions of the third-party provider. Skooltake will assist in and facilitate this process.
Your right to cancel, return, or be refunded.
Incorrect digital content delivered.
We will cancel, return, or refund your purchase within 30 days of the initial purchase if the incorrect content has been delivered to you. Please promptly contact admin@skooltake.co.za to resolve the mistake as quickly as possible.
Non-defective digital content
In line with consumer protection legislation, customers are entitled to a five (5) day cooling-off period on the purchase of digital content if that purchase was the result of direct marketing.
We do not otherwise issue refunds or provide replacements for digital content that is returned for any reason other than a defect (this includes, but is not limited to, mistaken purchases, incorrect purchases, title/product swaps, or personal taste).
Defective digital content
If, within six (6) months of purchase, you find that the digital content you have purchased is defective/faulty, or you are otherwise unable to continue reading/using the title (i.e. the title is defective), you may submit a refund request as set out in the ‘Return and refund process’ section below (this is the only manner in which requests for refunds will be accepted).
Should the title subsequently be found to indeed be defective, you are entitled to either:
Should the title subsequently be found not to be defective, you will not be entitled to any refund, or free replacement or repair.
If you discover that the title is defective after the six-month window has passed, and the title is subsequently found to be defective, you are entitled to have the title repaired and have readability reinstated. If the Skooltake Group is unable to repair the title or reinstate readability after a period of three (3) months, you will be entitled to a refund.
Please note that the following issues/problems will not render the product damaged, defective, or unsuitable, and will not entitle you to any repair, replacement or refund:
Due to the many variables which could render a digital content file (for example: a PDF or E - PUB file) problematic or defective, any alleged defect in a digital content item shall be dealt with as follows:
If you return an allegedly defective product purchased from Skooltake Online and, following inspection, it cannot be established with certainty that the product is defective, the Skooltake Group may, in its sole discretion, nevertheless decide to give you a partial refund on that purchase or to repair, or give you a replacement at a reduced cost.
This Return and Refund Policy of Skooltake Group details the process to follow to cancel a purchase, report a defect with a purchase, or arrange for a refund on a purchase pertaining to digital content, educational resources.
You are not entitled to any refund or replacement for digital products unless it is expressly provided for under this Return and Refund Policy or if the Skooltake Group chooses to give the user a refund or replacement (at the company’s sole discretion and without being obliged).
If you have a return or refund query related to a hardware purchase, or third-party service, this will need to be managed according to the terms and conditions of the third-party provider. Skooltake will assist in and facilitate this process.
Your right to cancel, return, or be refunded.
Incorrect digital content delivered.
We will cancel, return, or refund your purchase within 30 days of the initial purchase if the incorrect content has been delivered to you. Please promptly contact admin@skooltake.co.za to resolve the mistake as quickly as possible.
Non-defective digital content
In line with consumer protection legislation, customers are entitled to a five (5) day cooling-off period on the purchase of digital content if that purchase was the result of direct marketing.
We do not otherwise issue refunds or provide replacements for digital content that is returned for any reason other than a defect (this includes, but is not limited to, mistaken purchases, incorrect purchases, title/product swaps, or personal taste).
Defective digital content
If, within six (6) months of purchase, you find that the digital content you have purchased is defective/faulty, or you are otherwise unable to continue reading/using the title (i.e. the title is defective), you may submit a refund request as set out in the ‘Return and refund process’ section below (this is the only manner in which requests for refunds will be accepted).
Should the title subsequently be found to indeed be defective, you are entitled to either:
Should the title subsequently be found not to be defective, you will not be entitled to any refund, or free replacement or repair.
If you discover that the title is defective after the six-month window has passed, and the title is subsequently found to be defective, you are entitled to have the title repaired and have readability reinstated. If the Skooltake Group is unable to repair the title or reinstate readability after a period of three (3) months, you will be entitled to a refund.
Please note that the following issues/problems will not render the product damaged, defective, or unsuitable, and will not entitle you to any repair, replacement or refund:
Due to the many variables which could render a digital content file (for example: a PDF or E - PUB file) problematic or defective, any alleged defect in a digital content item shall be dealt with as follows:
If you return an allegedly defective product purchased from Skooltake Online and, following inspection, it cannot be established with certainty that the product is defective, the Skooltake Group may, in its sole discretion, nevertheless decide to give you a partial refund on that purchase or to repair, or give you a replacement at a reduced cost.
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