Who we are

Suggested text: Our website address is: https://www.skooltake.co.za.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Skooltake Terms of Use

By making use of the Skooltake! website and marketplace, you agree to the following terms and conditions. We may update the Terms of Use at any time.

Being a Skooltake Seller
• All teacher created materials will be uploaded by the seller who created the materials.
• It is the seller’s responsibility to ensure that the product has featured images.
• Skooltake Sellers can, at any time, remove their products from the Skooltake website by deleting it from their Seller Dashboard.
• Skooltake Pay outs occur every 2nd month (February, April, June, August, October, December) if the total commission earned during the period exceeds R150.
• Sellers can track commission earned on their Dashboard.
• Sellers set their own prices, although these prices may not be below R15. Skooltake reserves the right to change the minimum amount at any time. You may not charge more for a resource that is offered for free or less elsewhere.
• Sellers must indicate whether a third-party app is needed (e.g., Prezis, PowerPoint, Word) to use a resource or if it’s based on a specific book that may need to be purchased (e.g., Platinum or a storybook that isn’t freely available).
• Sellers are responsible for ensuring resources are free from faults. If a resource isn’t working, the seller will be notified and will have two days to fix the resource. If the resource is not corrected within two days, the seller may forfeit the commission for the sale.
• Commission of 30% is payable to Skooltake! on every product sold.
• Your shop and products may not contain links, email addresses or phone numbers or requests to contact you personally for sales.

• Copyright on products sold is owned by the Seller.
• It is the Seller’s responsibility that all images and information contained in their products does not breach any copyright and that all work is their own.
• If a copyright breach is reported, it will be removed immediately and will be investigated with the concerned seller.
• If Skooltake finds a breach in any of the Terms of Use, the seller store may be closed by Skooltake, and the seller may be prohibited from selling content on Skooltake Resources.
• Skooltake does not take any responsibility for copyright breaches by the seller on the website.
• Skooltake has the right to remove any products hosted on the platform.

Making use of Skooltake content
• No material hosted on Skooltake may be reproduced without consent from Skooltake or the concerned seller. This includes but is not limited to images, articles, and links.
• Sellers may have different terms of use for making use of their products (such as copying a worksheet for a classroom).
• Skooltake does not take responsibility for any damage caused by products downloaded from the Skooltake website such as malware.
• It is the responsibility of the user to ensure that they have the appropriate software to open and to make use of the products sold on Skooltake.Community Guidelines
• Advertisers on Skooltake are not necessarily endorsed by Skooltake.
• Skooltake will never sell or distribute contact details gathered from the shopping process.

Return and Refund Policy

This Return and Refund Policy of Skooltake details the process to follow to cancel a purchase, report a defect with a purchase, or arrange for a refund on a purchase pertaining to digital content, educational resources, or electronic vouchers.
You are not entitled to any refund or replacement for digital products unless it is expressly provided for under this Return and Refund Policy or if Skooltake chooses to give the user a refund or replacement (at the company’s sole discretion and without being obliged).
If you have a return or refund query related to a hardware purchase, or third-party service, this will need to be managed according to the terms and conditions of the third-party provider. Skooltake will assist in and facilitate this process.

Your right to cancel, return, or be refunded.
Incorrect digital content delivered.
We will cancel, return, or refund your purchase within 30 days of the initial purchase if the incorrect content has been delivered to you. Please promptly contact admin@skooltake.co.za in order to resolve the mistake as quickly as possible.
Non-defective digital content
In line with consumer protection legislation, customers are entitled to a five (5) day cooling-off period on the purchase of digital content, if that purchase was the result of direct marketing.
We do not otherwise issue refunds or provide replacements for digital content that is returned for any reason other than a defect (this includes, but is not limited to, mistaken purchases, incorrect purchases, title/product swaps, or personal taste).
Defective digital content
If, within six (6) months of purchase, you find that the digital content you have purchased is defective/faulty, or you are otherwise unable to continue reading/using the title (i.e. the title is defective), you may submit a refund request as set out in the ‘Return and refund process’ section below (this is the only manner in which requests for refunds will be accepted).
Should the title subsequently be found to indeed be defective, you are entitled to either:
1. have the title repaired or replaced, and have readability reinstated, or
2. be fully refunded.
Should the title subsequently be found not to be defective, you will not be entitled to any refund, or free replacement or repair.

If you discover that the title is defective after the six-month window has passed, and the title is subsequently found to be defective, you are entitled to have the title repaired and have readability reinstated. If Skooltake is unable to repair the title or reinstate readability after a period of three (3) months, you will be entitled to a refund.

Please note that the following issues/problems will not render the product damaged, defective or unsuitable, and will not entitle you to any repair, replacement or refund:
1. If you are unable to access the relevant digital content because (a) the user has no internet connection, or the digital content is blocked by firewalls, or a similar internet- or network-related restriction is present on the user’s end; (b) the user has reached the device limit; (c) the user’s licence term has ended; or (d) payment for the digital content has failed.
2. The inability to open or read a digital content file purchased from Skooltake:
a) on more than one device simultaneously;
b) on a reader application not supported by the Skooltake platform;
c) on a device which the user has not yet associated/registered with the relevant Skooltake Reader application;
d) on a device running an unsupported version of an operating system;
e) on a device that does not conform to the ordinary levels of international standards, or where device manufacturers have not developed support for standard digital content functionality;
f) because the user is unable to associate their device with a Skooltake Reader application since they are not connected to the internet.
3. The inability to open or read a digital content file purchased from Skooltake:
a) on a device that does not conform to the ordinary levels of international standards, or where device manufacturers have not developed support for standard digital content functionality;
b) on a device that does not have the correct software for accessing and displaying the file format of the content purchased;
c) because the user is unable to download the file to their device since they are not connected to the internet.

Due to the many variables which could render a digital content file (for example: a PDF or ePUB file) problematic or defective, any alleged defect in a digital content item shall be dealt with as follows:
1. Should you experience any problems in downloading the digital content, or in opening or reading the digital content itself, or, although able to read the digital content, the digital content is defective in some other way (missing pages, incorrect book/resource, etc), you must report the problem to Skooltake via email using admin@skooltake.co.za.
2. If reported as above, Skooltake will assist you in determining the possible cause(s) of the problem and how to rectify these. No refunds will be issued unless Skooltake determines that a refund is appropriate.
3. It will be unlikely that Skooltake deems a refund appropriate if you have already downloaded the digital content. Consequently, if you believe an error has been made in the purchase (e.g. you have accidentally ordered the incorrect digital content), please report the problem to Skooltake without downloading the digital content.
If you return an allegedly defective product purchased from Skooltake and, following inspection, it cannot be established with certainty that the product is defective, Skooltake may, in its sole discretion, nevertheless decide to give you a partial refund on that purchase or to repair, or give you a replacement at a reduced cost.

Return and refund process


If you wish to return a product purchased from Skooltake, Skooltake for any reason permitted under this Return and Refund Policy, you must inform Skooltake of the reason for the return via email at admin@skooltake.co.za.

Once you have successfully logged a return as outlined above, Skooltake will issue you with a support ticket reference number. Skooltake will not issue refunds or replacements of any products which have not gone through the above process and/or are not accompanied by a valid support ticket reference number.

Skooltake will verify all logged issues, and provide initial feedback to you within three (3) working days of receipt based on the date and time recorded in the ticketing system.

Skooltake will use all reasonable diligence to correct verifiable and reproducible errors when reported in accordance with our standard reporting procedures for errors, classified by severity as follows:
1. Priority 1: An error which causes a system crash under normal usage. Skooltake will, within two (2) working days of verifying that such an error is present, initiate work in a diligent manner toward development of an error correction. Skooltake will provide you with a status update once a resolution has been reached.
2. Priority 2: Other errors. Skooltake will, within five (5) working days of verifying such an error is present, initiate work in a diligent manner toward development of an error correction. Skooltake will provide you with a status update once a resolution has been reached.
If you are claiming a return based on the cooling-off period allowed for under relevant consumer protection legislation, we will require evidence of the direct marketing that resulted in your purchase of the returned item.


Refund requests will be approved at the sole discretion of Skooltake.

Should you be entitled to a refund for any reason, that refund will be done in the same manner in which the payment was made (i.e. by processing the refund against your credit card or via EFT, as the case may be). If Skooltake is refunding via EFT, you will need to provide your banking details, along with proof of banking details (i.e. a stamped bank letter or official bank statement).